Golden Casino Cafe FAQ

Golden Casino FAQ's are the most commonly asked questions submitted by our
players. If after reading through this list you still don't have the answer
to your question, please feel free to contact us at the contact information
listed on our support page. We are always available to our players and take
pride in our highly trained Support Department.

Can I Play for FREE?
Our casino games are available to play for free, no deposit needed. You must
register a guest account first though. Download our casino and sign up
today, you can also play for real money at any time.
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How do I download the Casino?
In order to download the casino all you need to do is to click our download
button located on any page of the website. Once you've clicked the button,
save the file to your computer then double click to run the program
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What type of casino games do you offer?
We offer over 80 casino games with intriquing graphics and realistic sound
effects that will truly thrill you. And we pride ourselves in our great
selection. All of the top casino games are provided such as Slots, Table and
Card Games like Blackjack, Craps and Roulette, Video Poker Games such as
Jacks or Better, Deuces Wild and more, and Progressive Jackpot Games that
payout huge amounts to players just like you.
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Do your Progressive Jackpot really pay out that much?
Yes indeed! We have some of the biggest paying Progressive Jackpot Games
around and we are thrilled to have had so many lucky winners. The jackpot
amounts are enormous and continue to grow until some lucky player hits the
jackpot. Every time a player makes a bet on one of these games, the jackpot
builds and you can count of the fact that it is always accurate and that
someone will definately win it. Our progressive tickers are right where
everyone can see them at the top of the games.
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What kind of reward or comp program do you have?
Our comp program pays you back for every $10 you wager and the comps are
added back to your casino account daily. We also have special monthly
promotions that are targeted towards our returning players to show them how
much we appreciate them. Our VIP Club is one of the best online and is by
invite only.
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I need to contact customer support, How Can I do this?
Our customer support can be contacted by phone, email or live chat and they
are available 24/7 to assist any of our players. You can view all the
details on our support page.
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Are you licensed? If so, where?
Yes we are licensed in Curacao.
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Do I need to enter my username and password just like I registered it?
When entering your username it is not necessary to enter it exact, all lower
case or upper case is acceptable, but when you enter your password you must
enter it exactly the way you set it up. It is case sensitive.
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I noticed you offer Roulette, is this version American or European?
We offer European Roulette.
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I would like to make a deposit using Neteller, Prepaid ATM or e-Check, what are the system requirements?
We use secure measures to protect your personal information such as your
credit card. We use industry standard SSL 3.0 protocol that encrypts the
data and allows for it to transmit with 100% security. If you are in doubt
you can contact our customer support and we will assist you in making your
deposit to your satisfaction.
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I want to replenish my casino account with NETeller, Prepaid ATM, or Electronic Check to purchase casino credits. What system requirements are necessary?
Your browser must support SSL,Netscape 3.0 or higher or Microsoft Internet
Explorer 3.0 or higher.
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What computer operating systems is Golden Casino compatible with?
To download our casino you must have Windows XP, 200, NT, 98 or 95. But our
Flash Casino will work with any system that can use Flash 9.
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